Systems Engineer - Software Asset Management

Program Overview



  • USDA has deployed Software Asset Management System using Forescout system. We are seeking an experienced professional who has prior experience in working with software asset management systems. 

    The individual would be responsible for:

  • Perform troubleshooting and maintenance activities on the Forescout systems deployed by the Department of Homeland Security (DHS) in support of the CDM program
  • Troubleshoot and maintain CDM phase 1 SWAM systems
  • Troubleshoot and maintain systems including tasks involving memory management, process management, performance tuning and system monitoring
  • Install, configure, maintain, and monitor system software used for the support of operational activities
  • Ensure systems are patched when vendor releases new patches
  • Document changes to configuration, operating processes, C&A documentation, Contingency Plan and architectural documentation of ISC
  • Ensure adherence to ISC Change Management process and procedures
  • Respond to information requests by ISC management
  • Forward documented customer requests to appropriate technical staff
  • Attend meetings at the request of ISC and take notes as requested
  • Notify ISC Management and customers of unscheduled production outages
  • Check for trouble tickets on issues involving system
  • On an as needed basis provide technical input to Audit findings and POA&Ms
  • Provide recovery support, setup and administration (remote and on-site as needed). This may require work outside of normal business hours where standard schedule will be adjusted to accommodate these changes
  • Provide training to Agency customers on the use of the system
  • Install, configure, and maintain data flows between the CDM tools to support the dashboard feed to the DHS dashboard through Splunk and Archer
  • Ensure the system is maintained and available for USDA agency personnel access
  • Provide input to the strategic and tactical planning process upon re
  • Proactively recommend changes and/or enhancements to ISC security applications to provide better efficiency, productivity, stability and/or cost savings within the larger scope of each projects design requirements

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Equal Opportunity Employer